Refund policy

Return & Refund Policy

Welcome to Dry Delights. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Eligibility for Returns

Due to the perishable nature of our products, returns are only accepted if:

• You receive the wrong item.

• Your order arrives damaged or spoiled.

• The product is defective upon delivery.

To request a return, please contact us within 24 hours of receiving your order and provide clear photos of the product and packaging.

Non-Returnable Items

For food safety and hygiene reasons, we do not accept returns for:

• Change of mind.

• Incorrect orders placed by the customer.

• Opened or partially consumed products, unless they are defective or damaged.

Refund Process

Once your request is reviewed and approved, we will:

• Issue a full or partial refund, or

• Send a replacement product, depending on the situation.

Approved refunds are processed using the original payment method. Processing times may vary depending on your payment provider.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact us:

Email: munazzazohaib79@gmail.com
Phone: 03355950064